Frequently Asked Questions
Everything you need to know about shopping with Fella Hamilton.
What is Fella Hamilton’s return policy?
We offer returns on full-priced items within 30 days of purchase, provided they are in original condition with tags attached. Sale items may be returned for a store credit unless marked as 'Final Sale'.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier’s website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to selected international destinations. Shipping costs and delivery timeframes will be calculated at checkout based on your location.
How do I determine my correct size?
We provide a comprehensive Size Guide on every product page. If you are between sizes, we recommend checking the specific garment measurements or contacting our styling team for advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options such as Afterpay and ZipPay.
Are your garments made in Australia?
Fella Hamilton is proud to support local manufacturing. A significant portion of our collection is designed and made in Australia, and these items are clearly labeled with the 'Australian Made' logo.